Shipping policy

Nestoryn Home provides free standard shipping throughout the United States. This policy explains order processing, transit estimates, tracking, delivery, and shipment support.

Shipping Area and Cost

We ship to valid delivery addresses throughout the United States. Standard shipping is free for all eligible orders. No standard outbound shipping charge is added at checkout.

Order Cut Off and Processing

The order cut-off is 2:00 PM ET on business days. Orders placed and paid before the cut-off begin processing that business day. Orders placed after the cut-off begin processing on the next business day.

Processing normally takes 1–2 business days after payment authorization. Orders are not processed on weekends or U.S. public holidays.

Transit and Total Delivery Estimate

Standard transit normally takes 3–5 business days after shipment. Together with the 1–2 business days processing period, the total estimated delivery time is 4–7 business days from payment confirmation. Delivery estimates are measured in business days.

Tracking

When the order ships, we send a shipping confirmation and available tracking information to the email address used at checkout. Tracking may take a short time to show the first carrier scan.

Address and Order Changes

Contact support@nestorynhome.com or +1 610-691-7807 as soon as possible to request an address or order change. We can process a requested change only before shipment and will confirm whether it has been completed.

Delivery Problems

Custom Logic Solutions LLC is responsible for working with the carrier when a package is materially delayed, lost in transit, delivered damaged, or returned before successful delivery. Contact customer service with the order number and relevant delivery details. We will investigate and provide the appropriate reshipment, replacement, or refund.

Damaged Packages

If a package arrives visibly damaged, photograph the package and product and contact us promptly. Keep the packaging until we provide instructions. We pay approved return and replacement shipping.